egg_admin/app/svc/im/svc_customer_service.go

package svc

import (
	"applet/app/db"
	"applet/app/db/im/model"
	md "applet/app/md/im"
	"errors"
	"time"
)

func PageCustomerService(req md.PageCustomerServiceReq) (err error, resp md.PageCustomerServiceResp) {
	var userId int64
	if req.Phone != "" {
		var user model.User
		get, err := db.DbIm.Where("phone_number = ?", req.Phone).Get(&user)
		if err != nil {
			return err, resp
		}
		if get {
			userId = user.Id
		}
	}

	sess := db.DbIm.Where("1=1")
	if req.Memo != "" {
		sess.And("memo LIKE ?", "%"+req.Memo+"%")
	}
	if req.State != 0 {
		sess.And("state = ?", req.State)
	}
	if userId != 0 {
		sess.And("uid = ?", userId)
	}

	var mm []*model.CustomerService
	resp.Total, err = sess.Limit(req.PageSize, (req.Page-1)*req.PageSize).Asc("id").FindAndCount(&mm)
	if err != nil {
		return
	}
	resp.Page = req.Page
	resp.PageSize = req.PageSize
	for _, v := range mm {
		var user model.User
		_, err = db.DbIm.Where("`id`=?", v.Uid).Get(&user)
		if err != nil {
			return
		}

		resp.List = append(resp.List, struct {
			Id           int64  `json:"id"` //记录id
			Phone        string `json:"phone" example:"手机号"`
			Nickname     string `json:"nickname" example:"昵称"`
			Weight       int32  `json:"weight"`                     // 权重
			State        int32  `json:"state"`                      // 状态
			HaasUserNums int    `json:"has_user_nums"`              // 拥有用户数量
			Memo         string `json:"memo" example:"备注"`          // 备注
			CreateTime   string `json:"create_time" example:"创建时间"` // 创建时间
			UpdateTime   string `json:"update_time" example:"更新时间"` // 更新时间
		}{
			Id:           v.Id,
			Phone:        user.PhoneNumber,
			Nickname:     user.Nickname,
			Weight:       v.Weight,
			State:        v.State,
			HaasUserNums: v.HasUserNums,
			Memo:         v.Memo,
			CreateTime:   v.CreateTime,
			UpdateTime:   v.UpdateTime,
		})
	}
	return
}

func AddCustomerService(req md.AddCustomerServiceReq) (err error) {
	var user model.User
	has, err := db.DbIm.Where("`phone_number`=?", req.Phone).Get(&user)
	if err != nil {
		return
	}
	if !has {
		return errors.New("未查询到对应手机号账号记录")
	}

	var customerService model.CustomerService
	has, err = db.DbIm.Where("`uid`=?", user.Id).Get(&customerService)
	if err != nil {
		return
	}
	if has {
		return errors.New("该账号已是客服！")
	}

	cfg := model.CustomerService{
		Uid:         user.Id,
		Weight:      req.Weight,
		State:       1,
		HasUserNums: 0,
		Memo:        req.Memo,
		CreateTime:  time.Now().Format("2006-01-02 15:04:05"),
		UpdateTime:  time.Now().Format("2006-01-02 15:04:05"),
	}
	_, err = db.DbIm.InsertOne(&cfg)
	if err != nil {
		return
	}

	return
}

func SetCustomerServiceState(req md.SetCustomerServiceStateReq) (err error) {
	var customerService model.CustomerService
	has, err := db.DbIm.ID(req.Id).Get(&customerService)
	if err != nil {
		return
	}
	if !has {
		return errors.New("未查询到对应记录！")
	}
	customerService.State = req.State
	_, err = db.DbIm.ID(req.Id).Cols("state").Update(&customerService)
	if err != nil {
		return
	}
	return
}

func UpdateCustomerServiceMemo(req md.UpdateCustomerServiceMemoReq) (err error) {
	var customerService model.CustomerService
	has, err := db.DbIm.ID(req.Id).Get(&customerService)
	if err != nil {
		return
	}
	if !has {
		return errors.New("未查询到对应记录！")
	}
	customerService.Memo = req.Memo
	_, err = db.DbIm.ID(req.Id).Cols("memo").Update(&customerService)
	if err != nil {
		return
	}
	return
}